Elanise

Privacy and Cookie Policy

This Privacy Policy statement applies only to the information collected online by www.elanise.com

What information do we collect?

General Browsing:

élanise gathers navigational information about where visitors go on our Web site and information about the technical efficiencies of our Web site and services (i.e. time to connect to our Web site, time to download pages, etc.). This information allows us to see which areas of elanise.com are most visited and helps us better understand our customers' experiences at elanise.com. This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services. In the process of gathering navigational information non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of our Web site (such as the time of a visitor's last visit to a page on our site).

Use of Cookies and Other Technology:

elanise.com uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer's hard drive and are used by elanise.com to help track clicks and pass information as you go through the pages within the élanise Web site. We may also use a cookie and/or a technology known as clear gifs which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and provide you a more personalized experience.

elanise.com uses cookies to store the contents of your shopping bag, and to keep track of when you are logged in. The contents of your shopping bag are stored on your machine and not available for anyone else to view the contents. In order for the site to operate properly, you need to have cookies enabled on your browser.

Collection of Personal Information:

If you purchase items on our Web site, we will ask you to provide your billing and shipping details. We use an external payment processor (PayPal) and will not ask you to provide any credit or debit card information. We do not store any credit or debit card information of any kind.

How do we use the information that we collect?

When you sign up for e-mail newsletters, or agree to receive email newsletters when placing an order, you will be added to the elanise.com e-mail marketing list and we will send you exclusive information about special offers, media events, new products and much more.

If you'd like to be removed from the E-Mail list, you can follow the removal instructions located at the bottom of the next e-mail you receive from élanise. Please be aware, even if you elect not to receive e-mail, or subsequently ask to be removed from the elanise.com e-mail marketing list, you may still receive e-mail confirmations for orders and shipping confirmations.

élanise does not sell, rent or trade your e-mail address to unaffiliated third parties, but does use third parties to administer and manage our e-mails, and may in the future share your e-mail address with our sister companies. Third parties who manage and administer our e-mails are required to maintain your e-mail address in confidence. 

We will use the information you provide at this Web site to allow you to access shopping lists that you have created. The information you include in a shopping list may be used by us to send you information about our products in which you have indicated an interest.

General:

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or it is necessary to protect the users of our Web site, the site or the public.

We may use third parties to help us provide services to you, such as monitoring site activity, conducting surveys, processing orders, maintaining our database and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in confidence.

International Visitors:

If you are visiting elanise.com from a location outside of the U.K., your connection will be through and to servers located in the U.K. All information you receive from the website will be created on servers located in the U.K. and all information you provide will be maintained in our Web server and internal systems located within the U.K.

Links:

For your convenience, our Web site may contain links to other Web sites. Some of these Web sites may request or require you to provide personal information. élanise is not responsible for the privacy practices of such Web sites and you should review their privacy policies prior to providing any personal information. Links that appear on elanise.com should not be deemed in all cases to imply that élanise endorses or has any affiliation with the linked Web sites.

Questions / Changes in Policy:

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at info@elanise.com Should there be a material change in the categories of information collected at élanise or a material change in how we use information collected at elanise.com, we will post the revised Privacy Policy on this Web site at least 30 days in advance of the changes of policy.


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