Elanise

Delivery Information

Estimated Delivery Times

Estimated delivery times are shown below.

UK Orders
For delivery to the United Kingdom

UK Expedited Delivery - Royal Mail Signed For - delivered within 3 business days

European Orders
For delivery to Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland

Airmail - delivered within 3-5 business days

International Orders
For delivery to the USA, Canada, Australia, New Zealand, Russia, Asia, Central & South America, Australasia, Africa or any other country

Airmail - delivered within 7-10 business days

Delivery Charges

Free Delivery is only available on UK orders where the Free Delivery option is selected during the checkout process or if your order meets the criteria for any free delivery promotions.

For all chargeable delivery options (including Expedited UK and International Deliveries), we automatically calculate the most cost effective postage rate based on size and weight of the items ordered.
e.g. 1 pair sandals + 1 scarf + 1 bracelet + 1 necklace would be £4.95 and NOT £13.80

Below are some examples of Expedited UK delivery charges:

Single cover up / scarf / sarong / beach wrap: £2.95
Single bracelet / necklace: £2.95
Single bangle: £4.95
1 or 2 Pairs of sandals: £4.95
1 or 2 Pairs of flats: £4.95
Single clutch or handbag: £4.95
Large shoulder or tote bag: £9.90

Click and Collect

You can opt to collect your order from our premises in Stallingborough, North East Lincolnshire. This service is free of charge. Simply select "Click and Collect" as your preferred shipping method during the checkout. Once your order has been confirmed, we will contact you when your order is ready to collect.

Delivery Terms and Conditions

All UK, European and International orders are subject to a delivery charge, unless a free delivery option is chosen in your basket prior to paying for your order or your order meets criteria for any free delivery promotions. Delivery charges (where a chargeable delivery service has been selected) are calculated and shown during the checkout.

If you order a large number of items or your order is of high value, additional delivery charges may apply. We will contact you prior to dispatch if your order is affected.

Orders placed before 3pm, Monday to Friday will be proceed and dispatched the same day. Orders placed over the weekend (on Saturday or Sunday), or on a Bank Holiday, incur the same delivery costs, but will be shipped the next working day.

All delivery times are estimated and not guaranteed unless the service specifically states otherwise. Any delivery dates shown in during the basket/checkout processes are estimates, and not guarantees of delivery dates. All orders are subject to security and anti-fraud checks which under certain circumstances may delay the dispatch of orders. To aid us in dispatching your order as quickly as possible, we urge customers to have their first order with us shipped to their debit/credit card billing address (as shown on their card statements) wherever possible.

We post orders using Royal Mail, but we may use another carrier depending on your delivery address and the size of your order. A signature will be required at the time of delivery. If you are not around to accept your parcel, the carrier may leave it with a neighbour, return the parcel to the depot for collection or may retry delivery the next working day. A calling card will be posted through your door to let you know this has been done.

Please note: We are not responsible for delays due to postal strikes, "Acts of God" (e.g. volcanoes, flooding, earthquakes etc.), civil unrest and other things beyond our control. When/if any of these circumstances arises, we will, where possible, endeavour to find an alternative postal service to ensure you receive your order as soon as possible.

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